Refund Policy

LoveType Premium is a one-time purchase of a personalized digital report. The report is delivered by unlocking Premium content and providing a downloadable PDF and secure report link after successful payment confirmation.

Because Premium is personalized digital content delivered immediately after payment, purchases are generally final once the report has been successfully unlocked. We do not provide refunds for a change of mind after successful delivery.

Nothing in this policy limits any refund, cancellation, or consumer rights that cannot be excluded under applicable law or that must be provided under the policy of our payment provider, Creem.

Please contact us if you received a duplicate charge for the same purchase, payment succeeded but the report did not unlock, or a persistent technical failure prevents you from accessing the purchased report. We will review the order and available delivery records before deciding the appropriate resolution.

Email tt0935677@gmail.com from the address used for checkout and include your Creem order reference, purchase date, and a short description of the issue. Do not send card numbers, CVV codes, passwords, or other full payment credentials.

Approved refunds are processed through Creem to the original payment method. The time for funds to appear depends on Creem, your bank, and the payment method. Submitting a request does not guarantee approval.